Your Parcel, Our Priority
Request, connect, deliver - reliable parcel service at your fingertips.
About Us
We simplify parcel delivery with a seamless, user-friendly approach. Our service connects you with reliable riders to ensure your packages reach their destination swiftly and safely. Here’s how it works:
-
Easy Request Submission
Start by selecting your parcel’s pickup and delivery locations
directly from our app. Just enter the details, and your
request is instantly sent to our network of riders.
-
Connect with Riders
Once your request is received, our system matches you with a
nearby rider who is ready to assist. You'll receive a
notification as soon as a rider accepts your request.
-
Pickup and Delivery
The assigned rider will promptly pick up your parcel from the
start location and deliver it to the specified end location.
You can track the delivery in real-time through our app,
ensuring complete transparency and peace of mind.
At Bwam, we are committed to delivering a service that combines
reliability, transparency, and convenience. Our riders are
carefully selected to ensure that each parcel is handled with
the utmost care and professionalism.
With our
real-time tracking feature, you can follow your parcel's journey
from pickup to delivery, providing you with peace of mind and
full visibility. Our user-friendly app makes the entire process
seamless and straightforward, allowing you to manage your
deliveries with ease.
We offer competitive pricing,
ensuring you get the best value without sacrificing speed or
quality. At Bwam, we prioritize your satisfaction and strive to
make every delivery experience exceptional.
Features
Real-Time Tracking
Monitor your parcel's journey from pickup to delivery with live updates.
Easy Request Submission
Submit pickup and delivery requests seamlessly through our user-friendly app.
Reliable Riders
Connect with vetted and dependable riders who ensure your parcel's safe delivery.
Instant Notifications
Receive prompt notifications when a rider accepts your request and during key delivery milestones.
Competitive Pricing
Enjoy affordable rates without compromising on the speed and quality of service.
24/7 Customer Support
Access round-the-clock support to assist with any questions or issues you may encounter.
Effortless Request Submission
- Easily submit pickup and delivery requests through an intuitive app interface.
- Choose precise start and end locations using a map or manual input.
- Monitor the status of your request in real-time from submission to completion.
Real-Time Delivery Tracking
- Track your parcel’s journey with real-time GPS location data.
- Receive automatic updates on key milestones such as pickup and delivery.
- Get accurate estimated times of arrival for better planning.
Reliable Rider Network
- Connect with trusted and background-checked riders to ensure safe delivery.
- Automatically match with nearby riders for quick and efficient service.
- Rate and review riders to maintain high service standards and transparency.
Affordable and Transparent Pricing
- Access a straightforward pricing model with no hidden fees.
- Get an instant cost estimate before confirming your delivery request.
- Enjoy periodic promotions and discounts to save on delivery costs.
Frequently Asked Questions
What types of parcels can I send?
You can send a wide range of parcels, from small documents to large packages. However, we do not deliver items that are illegal, hazardous, or perishable.
How do I place a delivery order?
To place a delivery order, simply open the bwam app, enter the pick-up and delivery addresses, select the vehicle type, and confirm your order. You can track your parcel in real-time once the order is placed.
How can I track my parcel?
You can track your parcel in real-time through the bwam app. Just open the app, go to 'My orders', and select your current order to see the live status and location of your parcel.
How do I know my parcel has been delivered?
Once your parcel is delivered, you will receive a notification in the app. And you can check the details.
Are there any size or weight limitations for parcels?
Yes, the maximum size and weight for parcels depend on the delivery option chosen. Please check the specific requirements for each delivery type in the app when placing your order.
How do I know the delivery cost?
The delivery cost is calculated based on the package size, weight, and distance. You will see the estimated cost before confirming your order in the app.
How do I provide delivery instructions for the courier?
You can provide delivery instructions in the 'Additional Notes' section when placing your order. This can include details like a secure location for leaving the parcel or any specific access instructions.
How do I know if my area is serviced by bwam?
You can check if your area is serviced by entering your pick-up and delivery addresses in the app. We are continually expanding our service areas, so please check back regularly.